You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at info@fairliar.com. Please include your order number and the reason for cancellation in your message.

Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.

You will have the option to cancel your order within your confirmation email. You may also contact our info@fairliar.com. Please include your order number and the reason for cancellation in your message.

Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.

Click on the tracking number link or enter the tracking number into USPS.com

Tracking information may not be immediately available after your order is placed. It can take up to 24 hours for the number to become active in our system. If you don’t see any updates right away, please be patient and check back later.

We’re sorry your item(s) have damage. Please contact our team at Info@fairliar.com as soon as possible. We will respond to you at our earliest convenience.

- For Rush shipping, the order must be placed before 3pm ET, Mon-Fri.

- Actual delivery times and costs are subject to change.

- Overseas shipping from the supplier can normally take up to 7-10 business days to get to our US warehouse.

- Excluding Cushion Case & Puff only purchases.

We offer free shipping for orders over $150 within the contiguous United States.

CANADA: Allow 14 business days. We offer free shipping over $299 on your entire order. Incurred duties from international shipping are the responsibility of the customer. Shipping is charged at USPS weighted rate when your order doesn’t meet a free shipping requirement.

OTHER INTERNATIONAL DESTINATIONS: Allow 14 business days. Shipping is charged at USPS weighted rate for other international destinations. Shipments to Puerto Rico, the US Virgin Islands, Guam, the Marshall Islands, the Northern Mariana Islands, Samoa, and any P.O. boxes are shipped via USPS Priority Mail. Next Day delivery options are not available for these destinations.

Start your return online here. Box up your items, apply the label provided, and ship them back to us. You’ll get an email when your items have been received and your refund has been processed. Please allow 3-7 days for your refund to be initiated.

Please note our return policy:

• All returns must be requested within 14 days from the date of delivery for a refund to your original form of payment.
• All returns must be requested within 30 days from the date of delivery for a merchandise credit.
• All returns must be shipped within 30 days of the return request.
• Only purchases made online can be returned online.
• Once a form of refund is selected, it cannot be changed.
• We will not accept merchandise that has been worn, altered, dirty, or washed.
• Merchandise must have all tags attached.
• All items should be returned in their original packaging.
• Shipping charges are not refundable.
• Online purchases cannot be returned in-store.
• Upon receipt of returned goods, LIKELY reserves the right to deny a refund if the merchandise does not meet return policy requirements.
• A $10.00 return shipping fee will be deducted from your total refunded amount.
• Please note that an excessive number of returns in a twelve-month period may cause us to reject future orders from you.

Yes, we offer refunds and exchanges within 14 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that orders shipped to Canada are not eligible.

We cannot accommodate exchanges. Please request to return the item that did not work and place a new order for the new item you would like to receive.

To apply a promo or discount code:

• Proceed to checkout and enter your code in the “[Discount Code or gift card]” field in the beginning of your check out process.
• Click [Apply] to see your new total before finalizing your order.
• Only one code can be used per order.

If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.

While our policy typically does not include price matching, particularly if the style is no longer available at both our site and other retailers.

Please provide us with the details, and we will see how we can assist you further.